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Forward Calls to Any Device, Anywhere, Anytime

Forward Calls to Any Device, Anywhere, Anytime

No more endless wait times. Make sure every call is directed to the right agent. Create delightful experiences for your agents and customers. 

No more endless wait times. Make sure every call is directed to the right agent. Create delightful experiences for your agents and customers. 

Loved by customers & recognized as best-in-class

Make sure every call connects

No more missed calls. Catch every opportunity and direct calls to the most suitable relevant agent or team.

Forward calls to your personal mobile or landline number – wherever you want them to be directed.

With click-to-mobile functionality, you can call directly from your mobile number. This is useful in scenarios when your internet connection is weak.

Stay connected across devices by sending calls to both your web and mobile applications.

Direct what happens when calls go unanswered. Forward calls to voicemail, queue, external number, or dismiss them.

Build a team that works from anywhere

Forward calls to any device or number. Stay close as a team even when you’re working globally.

Forward calls irrespective of where your team is situated

Make it easy for your employees to travel & commute

Promote continuous call flow

Accommodate more queries and scale faster

Direct calls to mobile or voicemail to expand after-hours coverage

Ensure a better experience for your customers

Ensure a better experience for your customers

Improve accessibility and guarantee an uninterrupted customer call flow. Help your agents and customers make the most of their calls. 

By connecting every call to the nearest agent, ensure that no customer has to listen to hold music for too long.

Ensure you catch every important conversation translating into a better calling experience and more closed deals.

Redirect calls to agents’ current location or device and deliver a consistently superior calling experience.

By directing calls to the most suitable agent or department, you can resolve more customer issues in less time.

Here's what our customers have to say

Upgrade your customer calls with more JustCall features

Call recordings

Record and log every call on each of your numbers to better monitor the performance of your team. 

Sales dialers

Access auto, predictive, and dynamic sales dialers to automate dialing. Schedule calls, build email and SMS workflows, drop voicemails, and redial calls intelligently.  

Business hours

Personalize business hours for each of your phone numbers and receive calls whenever you want. You can decide what happens to the calls that you receive after business hours. 

Blacklist numbers

Easily blacklist and block phone numbers from spam callers or bots. Focus on only the calls that matter. 

Call analytics

Decode sentiment, emotions, keywords, and patterns in customer calls to drive better decisions and actions.  

Call distribution

Route calls based on the workload of your team members. Choose the order of ringing multiple phones – simultaneously or in a sequence.

Secured line

Secure your line for online transactions and confidential information sharing. You can disable call recording while on call. 

Website click-to-call button

Let your website visitors connect with the business directly from your website in one click.

Connect to your favourite business tools

Connect to your favourite business tools

Open APIs, native integrations, and modern webhooks — JustCall works with all the go-to-market tools your team already uses.

Open APIs, native integrations, and modern webhooks — JustCall works with all the go-to-market tools your team already uses.

What is Call forwarding?

Call forwarding is a practical business phone system feature that allows you to redirect incoming calls to a different phone number or device of your choice. This is especially handy when your team is on the move, working remotely, traveling, or need calls directed to a specific line.

It allows you to remain reachable and available for the calls that matter to you leading to a seamless communication flow. This way your business can stay responsive and be more accessible for the customers.

How is call forwarding used across industries?

Call forwarding helps you maintain constant connectivity and responsiveness in various industries.

In the healthcare sector, call forwarding helps in addressing urgent patient queries. Businesses with remote or hybrid workforce models can also use call forwarding to maintain constant connectivity with clients and colleagues.

Real estate agents use call forwarding to promptly address client inquiries, while service-oriented industries, like delivery and logistics, use call forwarding for efficient order processing.

In a nutshell, call forwarding is important for businesses that rely heavily on direct customer contact.

How does call forwarding help?

The ability to stay connected with your customers has become more important than ever. Call forwarding helps you in doing just that the right way.

  • Never miss important calls. Forward calls to your colleagues or your personal device to allow for constant connectivity regardless of your location.
  • Offer a better caller experience by reducing wait times and redirecting the call to another team member if you are not available.
  • Call forwarding supports remote work scenarios, allowing professionals to stay connected and responsive even when away from their primary workspace.
  • It allows for continuous communication during after-work hours, office relocations, unexpected closures, or disruptions, maintaining business continuity.

Learn more about JustCall solutions

Sales dialer

Access auto, predictive, and dynamic sales dialers to automate dialing. Schedule calls, build email and SMS workflows, drop voicemails, and redial calls intelligently.

SMS

Reach customers across 70+ countries with text messages. Connect with customers in real-time.

AI

Access auto, predictive, and dynamic sales dialers to automate dialing. Schedule calls, build email and SMS workflows, drop voicemails, and redial calls intelligently.

Frequently asked questions

JustCall’s Forward to Phone feature is a call forwarding service that ensures you never miss a call for your incoming calls. With this feature, you can easily forward calls to your mobile or landline number. No matter where you want the calls to go, our call-forwarding feature is super useful.

JustCall’s Forward to Phone feature is a call forwarding service that ensures you never miss a call for your incoming calls. With this feature, you can easily forward calls to your mobile or landline number. No matter where you want the calls to go, our call-forwarding feature is super useful.

Yes. With JustCall’s phone forwarding service, you can forward a call to any number even if you don’t have a phone on you. To get started, simply create an account with JustCall. Then, you’ll need to verify the account and that’s it! You are ready to use the call forwarding service instantly.

Yes, you can use JustCall’s call-forwarding app to forward calls to any international number of your choice.

To get the pricing details for JustCall’s Forward to Phone feature, you can visit here.

To get the pricing details for JustCall’s Forward to Phone feature, you can visit here.

Quite simply, voice call forwarding refers to a phone management feature that comes in handy if you wish to:

  • Redirect/forward incoming calls to another number
  • Forward calls to different numbers such as (your office number, your mobile phone, or even your home contact number, and so on)

You can easily forward your business calls to your cell phone using the following steps:

Step 1: Click on your account image that’s located on the top-left side of the JustCall mobile app.

Step 2: Choose the “Manage” option.

Step 3: Select a phone number for which you want to enable the call-forwarding functionality.

Step 4: Select the “Call Forwarding” option. Then, add the number to which you want the forwarded calls to be sent.

Step 5: Click the “Save” button and you are good to go.

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